Shipping & Returns

 

Australian Orders

Shipping

Free Delivery is available for all orders over $99, throughout Australia.
Some rural areas may incur a delivery fee. Please contact us to discuss your delivery options if you are in a remote area.

Go Bubba Go offer courier delivery throughout Australia from our Melbourne warehouse; approximate delivery time is 5 - 10 working days, depending on your location. 

We use Australia Post throughout Australia for all smaller items. Standard Australia Post delivery times apply, approximate 1 - 7 working days.

If you require your order urgently please contact us to discuss delivery options, we will do our best to get you what you need as soon as possible.

All orders are processed within 24hrs of being received, Monday - Friday. Orders placed over weekends or Public holidays will be processed the next business day. 

Orders paid via Direct Deposit will be processed as soon as funds have cleared.

Please Note: some locations with in Australia may be charged extra shipping fees. Go Bubba Go will contact you prior to dispatch if extra shipping fees are required. If you have any concerns about your location and shipping fees please contact us to receive a delivery quote.

Out of Stock Items

If in the event that any item is out of stock, you will be notified by Go Bubba Go as soon as possible to discuss your order options. You will be given the opportunity to await for the item to be re-stocked or alternatively choose another item or cancel your order.

Returns

All Australian customers are offered a money back guarantee. If you are not completely satisfied with your purchase we will happily exchange or refund your money within 7 days of purchase. Return courier delivery fees are not refundable. 

Please contact us via info@gobubbago.com.au prior to returning your item. We will advise you on how the goods are to be returned.

Unfortunately we are unable to offer an exchange or refund if the product(s) have been used, soiled or damaged by use. Items must be returned to us in ‘as new’ condition and with original packaging. go bubba go reserves the right to refuse a return on any product that does not meet these requirements.

Go Bubba Go cannot be held responsible for any goods returned that are lost or damaged whilst in transit. All items returned to us should be insured for your security. We recommend that for larger items our courier service be used.

A refund will be issued at our discretion once items are returned and inspected.

International Orders

Shipping

All Adventure Buggy Co. prams are delivered Worldwide at a discounted flat-rate shipping fee. 

For all other International Orders please estimate the shipping fee of an item/s at anytime by simply adding an item to your cart, you can click on the Estimate Shipping tab to see how much your order will cost to ship.

Go Bubba Go ship all ABC Adventure Buggy Company products world wide in association with Adventure Buggy Company Ltd; delivery time is approximately 4 - 6 days (working days only).

If you require your order urgently please contact us to discuss delivery options, we will do our best to get you what you need as soon as possible.

All orders will be processed once funds have cleared.

Please Note: additional duty and taxes may apply in some countries, these charges are not included when you purchase from Go Bubba Go. For more information please check with your country's customs website/office.

If you have any questions or queries about the shipping process of your order please do not hesitate to contact us.

Please Note: some International locations may be charged extra shipping fees. Go Bubba Go will contact you prior to dispatch if extra shipping fees are required. If you have any concerns about your location and shipping fees please contact us to receive a delivery quote.

Returns

Returns or refunds are not available for International Customers, please ensure you choose carefully.

 

Insurance
All items shipped by Go Bubba Go are covered against loss or damage in transit. In the unfortunate event this occurs please contact us immediately via info@gobubbago.com.au

 

Tracking your order
You will be updated with tracking numbers once your order is dispatched from our warehouse. For all queries relating to the status of your order please contact us.